Introduction

At DogoPay, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the DogoPay digital wallet app ("App") and related services ("Services"). By using our App and Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

• Registration Information: When you create an account, we collect personal information such as your name, email address, phone number, and payment information.
• Identity Verification: We may collect additional information, such as your date of birth, social security number, or government-issued ID, to verify your identity.

1.2 Transaction Information:

• We collect information about your transactions, including the date, time, amount, and merchant details.

1.3 Device Information:

• We collect information about the device you use to access our App, including your device's IP address, operating system, and browser type.

1.4 Usage Information:

• We collect information about how you use our App and Services, such as features used, pages viewed, and interactions with customer support.

1.5 Location Information:

• With your consent, we may collect and use information about your location to provide location-based services.

2. How We Use Your Information

2.1 To Provide and Improve Services:

• We use your information to operate, maintain, and improve our App and Services.

2.2 To Process Transactions:

• We use your information to process your transactions and send you related information, including purchase confirmations and receipts.

2.3 To Communicate with You:

• We use your information to send you updates, security alerts, and support messages. We may also send you promotional content, which you can opt-out of at any time.

2.4 To Ensure Security:

• We use your information to detect and prevent fraud, abuse, and other harmful activities.

2.5 To Comply with Legal Obligations:

• We use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 With Service Providers:

• We share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

3.2 With Business Partners:

• We may share your information with our business partners to offer you certain products, services, or promotions.

3.3 For Legal Reasons:

• We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

3.4 In Business Transfers:

• We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Your Choices

4.1 Account Information:

• You can update, correct, or delete your account information at any time by accessing your account settings.

4.2 Marketing Communications:

• You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. You can also update your preferences in your account settings.

4.3 Location Information:

• You can disable location services on your device, but this may affect the functionality of certain features of our App.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and the purpose for which we collected it.

7. Children's Privacy

Our App and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. International Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our App and Services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and/or through the App. Your continued use of the App and Services after any changes constitute your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DogoPay Customer Support